When AI Agents Fail,Humans Get Complete Context
Cascades is the middleware that sits between your AI agents and human teams. Structured handoffs. Intelligent routing. Predictive escalation.
AI Agents Are Failing,
And Humans Pay The Price
As companies deploy more AI agents, the handoff experience breaks down. Context gets lost, customers get frustrated, and teams waste hours.
Lost Context
AI to human handoffs strip away critical details, forcing customers to repeat themselves over and over.
Silent Failures
AI agents fail silently, leaving customers frustrated with no clear path to resolution.
Wrong Assignments
Escalations land with the wrong team, causing unnecessary delays and internal confusion.
Reactive Only
Teams only address failures after they happen, with no ability to predict and prevent issues.
See the Difference
How Cascades transforms AI-to-human handoffs
Without Cascades
"I'm not sure... let me transfer you"
Human: "Hi, how can I help?"
No context provided
"I already told the bot!"
Customer frustrated 😤
With Cascades
"Let me connect you with the right person..."
"I see the issue. Let me resolve that now."
Full context received
The Nervous System for
Multi-Agent AI
Cascades sits between your AI agents and human teams, ensuring seamless handoffs and complete contextual awareness.
Context Preservation
Structured briefing documents that capture intent, entities, and history—not messy transcripts.
Intelligent Routing
Match escalations to the best resolver based on past success and current workload.
Predictive Escalation
Detect failure patterns before they happen. Escalate proactively, not reactively.
Cross-Platform
Works with Claude, GPT, Copilot, LangChain—any A2A or MCP-compatible agent.
Failure Analytics
Pattern recognition and telemetry that helps you prevent future failures before they occur.
How Cascades Works
AI Agent
Detects low confidence
Cascades
Assembles context
Routes
To best resolver
Human
Gets briefing
Learns
From resolution
Context Preservation
Structured briefing documents that capture intent, entities, and history—not messy transcripts.
Proven Demand.
Clear Path to Scale.
Validated with pilot customers and a clear roadmap to reach $900K ARR.
12-Month Roadmap
- 3 pilots
- MVP built
- Validation
- Core product
- Billing live
- 10 customers
- Patterns
- Self-serve
- 50 customers
- SOC 2
- Enterprise
- 150 customers
- Series A
- $900K ARR
- 300 customers
Simple, Transparent Pricing
Per-agent pricing that scales with your AI operations. Start free and upgrade when you are ready.
Starter
For small teams getting started
Up to 5 agents
- Real-time confidence monitoring
- Context assembler
- Slack integration
- Email notifications
- Basic dashboard
- 7-day data retention
Growth
For growing AI operations
Unlimited agents
- Everything in Starter
- Pattern recognition
- Advanced dashboard
- Teams & Zendesk
- Webhook system
- 90-day retention
- Priority support
Enterprise
For large organizations
Unlimited agents
- Everything in Growth
- SSO & SAML
- SOC 2 compliance
- Audit logs
- Custom retention
- Predictive escalation
- 99.9% SLA
Need a custom plan?
Enterprise customers get dedicated infrastructure and support.
Ready to Make Your AI
Agents More Reliable?
Join teams that are transforming their AI-human handoffs. Get structured escalations, intelligent routing, and complete context preservation.
Or reach us directly at admin@beyondit.blog